Frequently Asked Questions
Do you sell items not listed online?
Yes. Pease call or contact us with inquiries for items you cannot find on our web site and we can find what you are looking for.
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Yes. Pease call or contact us with inquiries for items you cannot find on our web site and we can find what you are looking for.
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Do sales through the website include sales tax?
Sales tax ONLY applies to orders shipped to Michigan and Ohio addresses.
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Sales tax ONLY applies to orders shipped to Michigan and Ohio addresses.
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How late are you open?
You can call Customer Service M-F 8am - 5pm EST.
Holiday Hours
Christmas Eve: 8am - 12pm
Christmas: Closed
New Years Eve: 8am - 12pm
New Years: Closed
For our local store hours you can go to our Store Locations page.
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You can call Customer Service M-F 8am - 5pm EST.
Holiday Hours
Christmas Eve: 8am - 12pm
Christmas: Closed
New Years Eve: 8am - 12pm
New Years: Closed
For our local store hours you can go to our Store Locations page.
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Payment Methods
Online we accept the following payments: VISA, MASTER CARD, DISCOVER, AMERICAN EXPRESS, & PAYPAL.
At any of our store locations we accept the above credit cards, CASH, CHECKS (w/ID), & MONEY ORDERS.
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Online we accept the following payments: VISA, MASTER CARD, DISCOVER, AMERICAN EXPRESS, & PAYPAL.
At any of our store locations we accept the above credit cards, CASH, CHECKS (w/ID), & MONEY ORDERS.
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Can I get more information about a product?
Yes. Pease call or contact us to request more information about any of the products listed on our website. We would be happy to send you the appropriate information including current catalogs from our vendors.
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Yes. Pease call or contact us to request more information about any of the products listed on our website. We would be happy to send you the appropriate information including current catalogs from our vendors.
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Can I get a replacement manual for my machine?
Yes. Pease visit our machine manuals page to request a replacement manual directly from the machine manufacturer.
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Yes. Pease visit our machine manuals page to request a replacement manual directly from the machine manufacturer.
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Can I place my order by phone or fax?
Yes, you may place your order over the phone by calling 1-877-930-5690. You may also fax your order to us using our fax order form and faxing the form to 419-335-2240.
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Yes, you may place your order over the phone by calling 1-877-930-5690. You may also fax your order to us using our fax order form and faxing the form to 419-335-2240.
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Can I order using Purchase Orders?
We do not accept Purchase Orders as a payment method online. However, if you would like to use a purchase order as a payment method click HERE and follow the steps outlined.
If you just want to reference an order using a PO number you can enter your PO number at the time of placing your order in the "Ordering Instructions" field.
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We do not accept Purchase Orders as a payment method online. However, if you would like to use a purchase order as a payment method click HERE and follow the steps outlined.
If you just want to reference an order using a PO number you can enter your PO number at the time of placing your order in the "Ordering Instructions" field.
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How do I set up a charge account?
Customers may also choose to setup a charge account by filling the following form and faxing it to 419-335-2240. Click here for more information including terms regarding setting up a charge account.
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Customers may also choose to setup a charge account by filling the following form and faxing it to 419-335-2240. Click here for more information including terms regarding setting up a charge account.
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Does Baker's price match?
We will match any price, given it is in written form or can be verified by an employee at Baker's Gas & Welding Supplies on the date of purchase.
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We will match any price, given it is in written form or can be verified by an employee at Baker's Gas & Welding Supplies on the date of purchase.
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How can I check the status of my order?
The order status is updated via email as soon as it changes in our system. It will be sent to the email address you supplied on the order. If you forgot or didn't recieve an email confirmation you can also go to http://www.bakersgas.com/orderstatus/ and type in your order number and billing zip code to view the status of your order.
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The order status is updated via email as soon as it changes in our system. It will be sent to the email address you supplied on the order. If you forgot or didn't recieve an email confirmation you can also go to http://www.bakersgas.com/orderstatus/ and type in your order number and billing zip code to view the status of your order.
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Can I cancel my order?
Orders are generally processed as soon as they come in. While we cannot stop all processed orders, please contact us and we will try our best. If an order has already been shipped, you may return the items unopened at your expense. Restocking fees may apply.
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Orders are generally processed as soon as they come in. While we cannot stop all processed orders, please contact us and we will try our best. If an order has already been shipped, you may return the items unopened at your expense. Restocking fees may apply.
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How do I contact Baker's about the website?
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us by email here or by mail at the following address:
Webmaster
Baker's Gas & Welding Supplies, Inc.
1299 N. Shoop Ave.
Wauseon, OH 43567
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If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us by email here or by mail at the following address:
Webmaster
Baker's Gas & Welding Supplies, Inc.
1299 N. Shoop Ave.
Wauseon, OH 43567
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Frequently Asked Questions
